You can change your cloud server plan to scale up or down by shutting down the server and changing the General purpose plan on the Resize tab at your control panel. Find out more at this guide to using Cloud Server plans.

We offer a suite of popular Linux distributions and Windows templates for fast server deployment. These include Debian, CentOS, Ubuntu, Windows Server and many others with different versions of each. You can install any operating system manually using our Storage Import feature.

You can choose between email, SMS and phone call for password delivery. The password is also shown in your control panel notifications until you log off.

As a licensed Microsoft partner, we offer cloud servers running the latest Windows Server products. However, this means that Microsoft Windows licences you want to use on CloudMisr must be purchased from us. By signing the Microsoft License Mobility Agreement (MLMA), you may use your existing Microsoft licences such as Microsoft SQL Server database software, Microsoft Exchange Server, Microsoft SharePoint Server and many others. Contact us to learn more.

You’ll need to enter the IP address of your cloud server and then authenticate using the username “Administrator” and your server password.

We recommend using SSH for Linux servers and Remote Desktop for Windows.

Yes, all backups are encrypted and stored off-site independently from the Managed Database without affecting the cluster’s storage capacity.